Your employer is covering the cost of care advocacy and community services.

Care advocacy includes:
- Care Navigation
- Letter Writing for Gender Marker Changes or Surgery
- LGBTQIA+ Affirming Provider Referrals  (In-person, In-network)
- Non-clinical referrals like hair removal services, vocal coaching, legal services, stylists, and more

Community includes:
- Access to the community platform
- Peer & Expert Led Support Groups
- Community Events
- Clinical Library

You’ll pay for clinical care at FOLX subject to any applicable coinsurance, deductible, and/or copays just as any other in-network provider.
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Clinical Care includes:
- Wellness and preventive care: Diabetes, hypertension, thyroid, allergies, smoking cessation, and more
- Sexual and reproductive health: PrEP, contraception, STI testing and treatment, erectile function, menopause, PCOS, and more
- Urgent care/sick visits: GI issues, headache, upper respiratory issues, rash, UTI, and more
- Gender-affirming care: Gender-affirming hormone therapy, pre and post-op surgery consults, and more
- Fertility and family building: Preconception evaluation, fertility evaluation, and family building consultations
- Mental health care: Anxiety and depression medication management, 1-1 therapy (in select states), and clinical and community support

Yes - FOLX provides mental health, gender affirming hormone therapy, fertility and family building consults, parental support consults, and virtual primary care as well all through telehealth. So you can get the care you need from the comfort of your living room.

We're so glad that you're interested in FOLX Health. We believe affirming care is important for everyone. We offer mental health resources, virtual primary care, educational resources, and parental support consults and resources for those who aren't a part of the community but know or love someone who is.

If you've already got a FOLX account but want to make sure your membership is covered by your employer, we can help:
1. Create an account with your work email. We'll need this in order to validate your personal account for security purposes.  
2. Signed into your work account, submit a request from your work email to our team to get your account covered. In it, please provide the email of your existing account.
2. From there, our team will reach out to your existing member account email to validate the request.
3. Once we validate that both accounts are yours, we'll combine them and you'll be covered!

Yes - but you'll still need to create an account under the email your employer associates with you (if you have one) so we can validate your membership for your personal account.
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1. Create an account with your work email and your personal email if you haven't already.
2. Sign into your work account and submit a request from your work email to our team to get your personal account covered. Please make sure you provide your personal email in this request.
2. From there, our team will reach out to your personal member account email to validate the request.
3. Once we validate that both accounts are yours, we'll combine them and you'll be covered!

We are only able to discuss information related to your subscription if you reach out from the email address associated with your FOLX account. Once we make a change to your email, the new email address is what you will use to login to the FOLX Member Portal, FOLX Help Center, and Athena patient portal going forward.

If your spouse, partner, or adult dependent is 18 or over and eligible for your employer’s benefits, you can add them to your FOLX account to have their membership covered. Simply:
1. Log into your account.
2. Tap your name next to your icon in the right hand corner and select “Dependents.”
3. From there, you can add your dependent’s email address to invite them to join FOLX.

After you add a dependent, they can sign up for a FOLX membership, covered by your employer. If you would like to remove a dependent, please submit a request in the Help Center.